This Privacy Policy explains how Knitvella Sweater handles personal information received through this website and related business communications. Our website serves apparel brands, importers, wholesalers and other buyers seeking sweater development and bulk production.
Information You Provide
When you contact us, you may provide your name, company, email address, telephone number, country and delivery details.
You may also send tech packs, measurement charts, reference images, logo artwork, quantities and packaging requirements. These materials help us review your project. Please avoid including personal information that is unnecessary for the inquiry.
How We Use Information
We use submitted information to respond to inquiries, prepare quotations, discuss technical requirements, arrange samples and communicate about production, inspection, packing and shipment.
Where applicable, processing may be necessary to take steps toward a contract, fulfill an order, manage legitimate business communications or meet legal obligations. Where consent is required, it should be obtained separately.
Sharing and International Processing
Relevant information may be shared with service providers or production partners involved in your project, such as email and hosting providers, specialized production partners, inspection providers and freight forwarders.
Sharing should be limited to what is needed for the service. Because our business operates in China, information submitted by overseas buyers may be processed in China or other locations used by the relevant service providers.
Website Data and Cookies
Website servers and enabled tools may collect technical information such as IP addresses, browser details and visited pages. The information collected depends on the website configuration.
Our Cookie Policy explains the cookies and similar technologies used on this website and the available controls.
Retention and Security
Information is retained according to the purpose of the inquiry, ongoing project needs, order records and applicable legal requirements. Retention periods may differ between unsuccessful inquiries and completed orders.
Appropriate access controls and security measures should protect business records. However, no online transmission or storage method can guarantee complete security.
Your Requests
Depending on applicable law, you may request access, correction or deletion of your personal information, or object to or restrict certain uses. Where processing relies on consent, you may withdraw it.
Some records may need to be retained for legal or contractual reasons. You may also have the right to complain to the relevant data protection authority.
Contact and Updates
For privacy questions or requests, contact Knitvella Sweater at wenysale@hotmail.com. Please provide enough information for us to identify the relevant communication.
This policy may be updated when website tools or business practices change. The current version will be published on this page.